Ziemer Ophthalmic Systems AG

Privacy Policy
Last updated: June 2025

1. Introduction

1.1. General information

This Privacy Policy explains how we, Ziemer Ophthalmic Systems AG, collect, use, disclose, and safeguard your personal data when you visit our website www.ziemerpatients.in (hereinafter called "the Website"). We are committed to protecting your privacy and ensuring transparency in the handling of your information. 

This website is intended to provide general educational information to patients and the public. We do not offer medical consultations or sell products directly through this site.

Ziemer Ophthalmic Systems may periodically change, modify, remove, supplement or otherwise update this Privacy Policy without prior notice. However, all personal data is always treated in accordance with the Privacy Policy that was valid at the time the data was collected. Appropriate measures for the protection of personal data are enforced throughout the company and its subsidiaries and sales partners worldwide. Changes to our Privacy Policy will be posted on our websites so that our visitors are fully aware of the types of information collected and used and the circumstances in which that information may be disclosed. Our Privacy Policy can be viewed on our homepage and is also available on request.

1. Who We Are 

The Website is operated by: 
Ziemer Ophthalmic Systems AG 
Allmendstrasse 11, 
2562 Port, Switzerland 
Email: marketing@ziemergroup.com 

2. What Information We Collect 

We may collect and process the following types of personal data: 

-Name and contact details (if provided through a contact form) 

-Country or region (for localization purposes) 

-Usage data (e.g. pages visited, IP address, browser type) 

We only collect personal data when voluntarily submitted, for example, when you fill out a contact form or sign up for a newsletter. 
We do not knowingly collect personal data from individuals under the age of 18 without verified parental consent.

3. Legal Basis for Processing Your Data 

We process your personal data based on the following legal grounds: 

-Your consent (e.g., when subscribing to newsletters) 

-Our legitimate interests in improving and maintaining the Website, responding to inquiries, and analyzing usage behavior 

-Compliance with legal obligations 

4.How We Use Your Information 

Your data may be used for the following purposes: 

-Responding to your inquiries or contact requests 

-Improving website content, functionality, and user experience 

-Analyzing website usage anonymously for internal purposes 

-Sending newsletters or marketing communications (only with your prior consent) 

Your data will never be used for medical diagnosis or decision-making, nor sold to third parties. 

 
5. Cookies and Tracking 

Our website uses cookies to improve functionality and user experience. We use the following categories of cookies: 

-Essential cookies – required for the basic functioning of the site (cannot be disabled) 

-Analytics cookies – to analyze website traffic and usage patterns (e.g., Google Analytics) 

-Marketing cookies – for targeted advertising (e.g., Google Ads, Facebook Business, LinkedIn Ads) 

Upon your first visit, we provide a cookie management tool that allows users to customize their cookie preferences, including accepting only essential cookies. You can access or update these settings at any time via the cookie settings link at the bottom of the website.

6. Google Services 

We use Google Analytics and Google Tag Manager for anonymous tracking and performance improvement. These services may transfer data to servers outside your country of residence, including the United States. IP anonymization is enabled, meaning your IP address will be truncated within the EU or EEA. 

We also use Google Maps API to display clinic locations, where applicable. 
Where data is transferred outside of the EEA or Switzerland (e.g., to Google in the U.S.), we rely on standard contractual clauses approved by the European Commission or equivalent safeguards to ensure an adequate level of data protection.

7. Third-Party Links 

Our website may include links to third-party sites such as YouTube, Facebook, Instagram, or LinkedIn. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies separately. 

8. Data Sharing and Storage 

We do not sell or rent your personal data. We may share your data with trusted third-party service providers (e.g., web hosting, analytics providers) strictly for the purposes described above and always under strict data protection agreements. 

Your data is securely stored in compliance with the EU General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP 2023). 

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations 

9. Security Measures 

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. These measures include encryption, secure servers, and access controls. 

10. Your Rights 

You have the right to: 

-Request access to your personal data 

-Request correction or deletion of your data 

-Withdraw your consent at any time (where applicable) 

-Object to certain data processing activities 

-Request restriction of processing or data portability 

To exercise any of these rights, please contact us at marketing@ziemergroup.com. 

11. Contact 

Ziemer Ophthalmic Systems AG 
Allmendstrasse 11 
CH-2562 Port, Switzerland 
Email: marketing@ziemergroup.com